"total left hip replacement"

About: Blackpool Victoria Hospital

I'd like to congratulate my consultant surgeon and their team for the magnificent care I received when admitted on the 16th of July for a hip replacement which was performed under epidural.

The athetist put me at such ease and stayed with me through out the operation. I have had my right hip replaced three times at different hospitals and is still not right I wish this consultant had been involved on these operations but maybe in the future they may be able to perform with the same expertise.

After the operation I went to ward 15a were again I received top class aftercare the nursing staff and physios were of a very high standard and nothing was any trouble.

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Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Dear Mr Colhoun

Thank you for your wonderful comments about your successful hip replacement. All our staff strive to do the best they can to make the treatment run smoothly and quickly for patients they treat.

I am so pleased that the consultant surgeon and their team put you at ease prior to the operation, and that the staff and physiotherapists on Ward 15a gave you top class aftercare. I will personally ensure that your kind feedback is passed onto them, and I’m sure that they will be delighted to hear that you had a positive experience overall. We really appreciate you getting in touch and hope that you are making a good recovery.

Yours sincerely

Andrew Heath

Lead in Patient Experience and Engagement

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