"Really great experience"

About: Leeds Dental Hospital

When referred by my dentist I expected to wait almost 4 months but I was happy to get an appointment within 2 months ! On arrival I expected to end up waiting even though I had an appointment but I was seen straight away . The receptionist wasn't overly chatty but seemed busy and wasn't rude so that is the main thing. The assistants / dental nurses that take you to your appointments are really lovely and friendly . My particular dentist that did my investigations was through and informative and I felt reassured they were taking matters seriously and getting to the bottom of things. I didn't have treatment just x rays and check up and found everyone to be great including the radiographer .

I have got a follow up consultation for further treatment which is only around 4 weeks away so am really happy with the waiting times.

I am confident the treatment I receive from here will be good from my initial experience and I have no worries about returning,

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Responses

Response from Leeds Teaching Hospitals

Dear Anonymous

Thank you so much for your kind words regarding your appointment at the Dental Hospital. I am glad in particular that you felt cared for and reassured by our staff. I will pass your comments on to the management team at the Dental Hospital so that they can share your experience with staff members, who I’m sure will be pleased to read it. I hope that your treatment continues to go well, and thank you once again for sharing your experience.

Kindest regards

Rosie

Senior Nurse

Patient Experience Team