"Caring yet efficient. Thankyou."
About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ
Posted by Leanne
My Dad was referred to NSECH by his GP yesterday as had experienced chest pain and I wanted to thank the staff on A and E and Ward 10 for providing an efficient yet friendly service. The doctor who initially attended to Dad had a good knowledge of cardiology services having just worked in this speciality themself, this put us at ease straight away and their prediction of my Dad's pathway of care was spot on.
The staff on Ward 10 were clearly busy but had time for a joke on with us all, which again relaxed the hospital atmosphere. Unbeknown to any of the staff we met I am a staff member in the trust myself and it made me feel proud to work in a trust that can look after someone I love in such an efficient and caring manner. Thank you.