"A and E reception"

About: Medway Maritime Hospital

The nurse on the reception was brilliant. They assessed well and talked to us as if we were real people! They took the time later, during the course of treatment, to come over and ask if my partner, who had heart trouble had lost his seat. They took a minute or so to converse with us, even though the department had been busy all afternoon. By the time the nurse got to the canteen there were only chips left to eat but they just laughed it off.

Thank you so much for your humanity!

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Responses

Response from Medway Maritime Hospital

Thank you for your kind comments in regards to the care that you received in the emergency department. Our staff who work so hard everyday for our patients will be delighted to receive such positive feedback.

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