This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Positive experiencing

Posted By Quote865

"Positive experiencing"

About: East Surrey Hospital / Ear, Nose and Throat

(as the patient),

I was feeling a little nervous before my appointment at ENT outpatients, but everything went perfectly. The appointment was on time and the consultant Mr. Kapoor did not rush my appointment and explained everything to me really well. He was very kind, friendly and reassuring, so I really wanted to leave feedback after such a positive experience

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 8 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust

Submitted on 27/08/2015 at 09:07
Published on Care Opinion at 09:36

Dear Quote865,

Thank you for taking the time to feedback about your recent experience in our outpatients department. I will make sure that your appreciation is passed on to Dr. Kapur and our staff in the department.

With best wishes

Cathy White

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Quote865 (the patient)

Thank you for your feed back, Cathy. I gave the information over the phone, but please note that I saw Mr Kapoor, Consultant ENT and not a Dr Kapur. Please amend, if possible. Many thanks.

Ref 865

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 8 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust

Submitted on 28/08/2015 at 09:21
Published on Care Opinion at 12:20

Don't worry, I found him and emailed your thanks to him.

Regards,

Cathy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k