"Having had a baby at St James ..."

About: St James's University Hospital

(as the patient),

What I liked

Having had a baby at St James the delivery suite staff and the maternity staff were excellent, kept us informed of what was going on and cared for us and our new baby, I can not thank them enough for their care towards us, it has been a very distressing time and they have been so supportive.

What could be improved

The parking for visitors could be improved, 4 hours maximum in the opposite car park is not great when you are in all day from 8am until 10pm as a parent visiting the ward.

Anything else?

Thank you to all at the Delivery Suite, Midwifes in Ward 3 and the ACU.

Story from NHS Choices

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Responses

Response from Involvement Facilitator, NHS Leeds

Thank you for taking the time to share (on the NHS Choices website) your recent experience of midwifery care at St James's University Hospital. I was pleased to learn the staff kept you well informed and that you found them supportive.

We shall pass on your comments, including those regarding parking, to the Patient Relations Manager at Leeds Teaching Hospitals NHS Trust.

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