"Wonderful treatment from the Derry Unit."

About: Royal Victoria Hospital (Folkestone)

I recently attended the Derry Unit for a cystoscopy examination, which I am sure for many people would prove daunting and not a little embarrassing, particularly as it was performed by members of the opposite sex.

I must say that I was seen punctually and the examination was performed with kindness, understanding and care.

I was made to feel relaxed by both the doctor and nurse in attendance, who fully explained the procedure and the results in a friendly and professional manner.

I have no hesitation in recommending this department of the NHS to anyone.

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Responses

Response from Royal Victoria Hospital

It is very kind of you to let us know.

I am sure that the examination could indeed be rather daunting, but I am pleased to note that all the staff were so professional and kind.

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