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"At 15 weeks of my pregnancy, I ..."

About: Wharfedale Hospital

(as the patient),

What I liked

At 15 weeks of my pregnancy, I was seen at the antenatal clinic in Wharfedale Hospital and offered a dating scan (which I should have been offered by the LGI at 12 weeks of pregnancy but had never received their appointment). The sonographer was extremely attentive, really warm and approachable, and offered me a date to return for my next routine scan at 20 weeks of pregnancy. I was given a lot of choice with regards to the day and time of my next appointment that was most convenient to me.

My next experience of the scan appointment in October was equally as positive. This was a different sonographer, who again, was very attentive, warm and approachable and spent a lot of time addressing our concerns and queries.

There were also excellent facilities in the waiting areas to entertain our 3 year old while we waited to be seen. However, we did not wait long to be seen as we were seen promptly on the time of our appointments.

What could be improved

Nothing!

Anything else?

A much more pleasant experience than when I was seen at the LGI in my first pregnancy. The service delivered at Wharfedale was much more intimate and personal and I felt like the staff were relaxed and that they really cared.

Thanks particularly to the sonographers. Please pass my comments to them.

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Responses

Response from Involvement Facilitator, NHS Leeds 14 years ago
Submitted on 20/11/2009 at 12:48
Published on Care Opinion at 00:00


Thank you for taking the time to feedback your recent positive experience at Wharfedale Hospital on the NHS Choices website. I am pleased to hear about the excellent level of care you received from the sonographers and the choice of appointments you were given.

We will pass on your comments to the staff concerned as requested.

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