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Brilliant

Story from nhs.uk

"Brilliant"

About: Queen Elizabeth Hospital Birmingham

I was seen at a&e the other day and was incredibly impressed. The receptionist, nurse and Dr I dealt with were extremely sensitive to my needs and gave me the best advice. Best thing is I was seen in under an hour! Couldn't be happier with the service

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Responses

Response from Queen Elizabeth Hospital Birmingham 8 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 08/09/2015 at 16:51
Published on nhs.uk on 09/09/2015 at 02:30

Thank you for taking the time to provide feedback on your experience in the Accident and Emergency department at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that you felt our staff were sensitive to your needs and gave good advice. It is also brilliant to hear that you were seen so quickly as we try not to keep patients waiting any longer than necessary.

Your comments have been passed to the teams who looked after you; they will be really pleased to hear how much you appreciated their care.

If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

We would like to wish you all the best for the future and thank you again for your valuable feedback.

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