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Excellent

Story from nhs.uk

"Excellent"

About: University Hospital (Coventry)

Clinic 9 are fantastic...they gave me excellent care throughout my 10months with them due to rare Acanthomebia Keritis. The consultant and all their staff were excellent throughout and saved my eye sight...how can you ever thank anyone enough for that?...its a busy clinic but I always had brilliant service....the reception staff and support nurses are happy and friendly .I know there can be waits but I was never hurried through when with the consultant who always answered all my questions and gave me confidence...thank you all

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Responses

Response from University Hospital (Coventry) 8 years ago
University Hospital (Coventry)

Submitted on 24/08/2015 at 11:42
Published on nhs.uk on 25/08/2015 at 02:31

Dear Sharon, Thank you for providing feedback on your recent experience at University Hospital, Coventry. I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is fantastic to read how highly you rate our staff, that they were happy and friendly with you and our consultants gave you confidence. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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