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My young daughter was treated ...

Story from nhs.uk

"My young daughter was treated ..."

About: Calderdale Royal Hospital

(as the patient),

What I liked

My young daughter was treated in A&E. The staff were friendly and polite. Care was delivered promptly and conpassionately. Good hygiene practices observed.

What could be improved

Staff could have introduced themselves. We had no ideas of their names or their roles.

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Responses

Response from Calderdale Royal Hospital 14 years ago
Calderdale Royal Hospital

Submitted on 08/09/2009 at 12:46
Published on nhs.uk on 15/11/2009 at 20:37

Dear Millie, Many thanks for taking the time to let us know about your experience at the hospital - your comments have been passed onto the A&E department, including your observation that staff did not introduce themselves. Thanks again.

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