"Endoscopy and colonoscopy"

About: Musgrove Park Hospital / Gastroenterology Tiverton and District Hospital / Endoscopy

(as the patient),

Three recent procedures, one colonoscopy and two endoscopies.

On all three occasions, staff were helpful, caring and reassuring. Waiting time was minimal and afterwards results were quickly given, suggested changes to medication discussed and pre discharge procedure gone through efficiently. Thank you to everyone.

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Response from Rebecca McGuffog, Patient Engagement and Experience Officer, Royal Devon and Exeter NHS Foundation Trust

Dear The Grey One

Thank you for taking the time to share your experience of the Endoscopy Unit at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care and treatment you received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received. I do hope you have made a good recovery.

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Response from Musgrove Park Hospital

Thank you very much indeed for the taking the time to write to give praise to the staff who have cared for you at Musgrove Park Hospital.

It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff involved; positive feedback is much appreciated. Lucille Hoose. PALS & Complaints Lead

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