"i had an appointment with the ..."

About: Huddersfield Royal Infirmary

(as the patient),

What I liked

i had an appointment with the consultant in march as a surgery outpatient. I had requested having my varicose vein removed. I cannot walk because the leg is painful swollen and heavy. I saw the consultant who more or less said I am too fat and too old and there is a problem with my knee. I had an ultrasound scan about a week later and since then nothing. I have telephoned the hospital and been back to my GP but nothing. What is the point of making all this fuss about helping people to lose weight and lead healthier life styles when once you have a problem nothing is done to help.

What could be improved

i need to know what is going to happen re my leg. Do I need to go as a private patient?

Story from NHS Choices

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Responses

Response from Huddersfield Royal Infirmary

Thankyou for your comments - it would be very helpful if you could contact our Patient Advice and Liaison Service (PALS) so that we can find out more about what has happened. The contact details for the service are: Telephone 01484 342 128 Monday to Friday between 9.30am and 3.30pm or e-mail pals@cht.nhs.uk

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