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Fabulous care from start to finish

Story from nhs.uk

"Fabulous care from start to finish"

About: Musgrove Park Hospital (Taunton)

I live half way between Exeter and Taunton and was offered either hospital for removal of my Gallbladder. I have visited Exeter for various treatments and have always been satisfied but I fancied a change.

From start to finish I have been treated fantastically from the cleaner to the consultant!

I had to stay overnight and was fortunate enough to stay on the wonderful Hestercombe Ward. I had my own room en suite. It was better than some hotels I've been in, honestly, it was clean and comfortable and all staff so nice.

Everything was explained to me and staff went out of their way to make the whole thing as easy for me as possible. I can't fault them. I was so impressed I'm actually writing this after my discharge this afternoon!!

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Responses

Response from Musgrove Park Hospital 8 years ago
Musgrove Park Hospital

Submitted on 01/09/2015 at 17:21
Published on nhs.uk on 02/09/2015 at 02:30

Thank you very much indeed for the taking the time to write to give praise to the staff who have cared for you at Musgrove Park Hospital.

It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff involved; positive feedback is much appreciated. I hope this finds you making a good recovery. Lucille Hoose. PALS & Complaints Lead

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