"Trauma Department, A & E."

About: Royal Blackburn Hospital

I was admitted to the hospital by ambulance in the early hours - approx: 4.0am on Saturday 8th August.

Both the paramedics and the hospital staff were excellent.

Many thanks to all concerned.

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Response from Royal Blackburn Hospital

Many thanks for your feedback regarding your recent admission to the Emergency Department at Royal Blackburn Hospital and thank-you for taking the time to do so.

I will make sure your appreciation is passed onto the team who will be delighted to hear that your experience was really positive as we always strive to deliver safe, personal & effective care.

If you would like to talk through your visit with one of our Patient Experience team so we can understand what made this such a positive experience we would really value this so that we can try to make it like this for every patient visiting our hospitals.

You can either contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk

Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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