"Flexible sigmoidoscopy"

The first advantage was how easy it was to find a parking space, therefore very calm on checking in, I was met by lovely reception staff who directed me to the day case unit waiting area, I had literally just sat down when a nurse came and took me through, giving me full instructions of what I had to do and kindly showing me where the bathrooms were located. After an anxious wait I was escorted to the endoscopy unit and reassurance given throughout the procedure, by another lovely nurse who stayed by my side throughout. At the end of the procedure I was informed of what would happen next, and escorted back to the day case unit. I was not feeling to good after the procedure, the nurse very kindly made me a cup of tea and offered some biscuits, and advised me to take as long as I needed before getting dressed and leaving, I didn't feel pressurised at all to hurry up. Overall my 1st experience at fulwood hall was excellent, everything is done in a calm, peaceful environment and I would highly recommend to my friends and colleagues

Story from NHS Choices

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Responses

Response from Fulwood Hall Hospital

Thank you for taking the time to leave feedback. I am pleased that we were able to make your visit as positive as possible in the circumstances. I have passed your comments on to our staff.

Patricia Varley

Acting Matron - Fulwood Hall Hospital

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