I visited this hospital to have minor procedure.
On arrival at reception I was ignored while the receptionist was teaching another receptionist how to to operate the computer.
After about four or five mins the first receptionist asked if they could help me
I handed them my appointment papers which they checked, told me to sit and and after a short while they took me to my room.
I waited in my room for about 10 mins when a very polite and cheerful nurse entered and took my blood pressure and pulse and left.
I was told to change into my dressing gown which I did.
I waited about one hour.
I started to feel cold so I removed the air conditioning hose from the open window and closed the window. I still felt cold, as luck would have it I had brought my own dressing gown which I put on.
I am a 76 year old and I was left in my room for over two and a half hours before they took me to have my proceedure with no one entering my room to check on me for the last two hours
"Urology"
About: Kings Oak Hospital Kings Oak Hospital Enfield EN2 8SD
Posted via nhs.uk
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