"The 111 calls were always patient and attentive."

About: South East Coast Ambulance Service NHS Foundation Trust / NHS 111

(as a relative),

We have called on 111 service a few times during June and July for my partner who was going through a rough patch. On each call the advice 111 gave was very good, it allayed our concerns and we had the assurance that we could use the A&E unit at Kingston hospital if symptoms worsened. The people who answered the 111 call were always patient and attentive.

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