"My mums care"

About: Queen Victoria Hospital (East Grinstead)

My mum who is 85 is currently in The Burns unit Intensive Care she has her skin grafts tomorrow 19/8/15 . I can not praise enough the level of care and compassion she has received from the team looking after her and also how they have kept us informed step by step they are angels and I am so grateful that such a dedicated team are looking after. She is very ill and please God she pulls through but our family know that even if we were millionaires we could not buy better treatment.

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Response from Queen Victoria Hospital

Dear Anonymous

Thank you very much for taking the time to provide this positive feedback.

We try to provide the best service possible to all of our patients and comments such as yours mean a lot to the team.

I will ensure the staff in the Burns Intensive Care Unit are aware of your praise and we wish your mother all the very best.

Kind regards

Nicolle Ferguson, Patient Experience Manager

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