Visited today to the lady well building .. On arrival no receptionist so we walked through the door . No one there either just a waiting room. We hadn't checked in with anyone so how could we "wait" ... An auxiliary then cMe in and I asked where should we be and who do we check in with ? My questions were met with disapproval and a comment about how they " doesn't really work in this part and was just helping out" and for further visits should we need them the "reception is not usually manned so just look for someone"
My hubby is due an op at this hospital next week and I am concerns that other staff will not be bothered either .. I so wish he was having the op nearer home but has to have it here as they have "specialist nurses" ... God help him if they are like the person that was supposed to help him today
"Bothered about leaving my hubby in they're care"
About: Salford Royal Salford Royal Salford M6 8HD
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Salford Royal