"Discharged in Error"

About: Royal Free Hospital

After taking in excess of 4 hours in an emergency appointment I was advised by the Dr that an outpatients follow up would be made within 2 weeks.

I called back 2 weeks later to find that I had been discharged on the day of my emergency appointment.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Free Hospital

Sorry to hear this. We would like to look into your experience so we would be grateful if you could email rf.pals@nhs.net with further details. Many thanks.

  • {{helpful}} of {{total()}} people think this response is helpful