"NHS24 & Out of Hours Service, Glenrothes Hospital"
Posted by TeaPea (as ),
I called NHS24 recently as I was experiencing severe chest pains. The call handler 'Katie' was superb and couldn't have been nicer. She passed me straight over to a Nurse who quickly put me at ease and recommended I attend an out of hours GP appointment at Glenrothes Hospital that same evening.
Within 2 hours I was at Glenrothes Hospital, Dr Brown was very helpful, did as many checks as he could and gave me the relevant medication.
I must add that the facilities at Glenrothes Hospital felt very outdated, he was using old manual equipment and did not have access to much more. I feel a better service could be delivered if newer equipment was provided in a more modern environment (even a lick of paint in consulting rooms).
Overall, fantastic service and a big thank you to Katie, the NHS24 Nurse (sorry didnt catch your name) and Dr Brown. I hope the facilities can be updated for you and future patients!