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Eye Emerencies Acute Referal Unit

Story from nhs.uk

"Eye Emerencies Acute Referal Unit"

About: Royal Bournemouth General Hospital

I contacted the eye unit first thing on the Sunday morning. I was rung straight back by a nurse who arranged an appointment for the same morning. I arrived at the unit a little early and was seen immediately, treated and left ( I was out of the hospital by the time my appointment was due to start). A Fantastic emergency service with helpful, kind and professional staff. Very impressed with service I received.

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Responses

Response from Royal Bournemouth General Hospital 8 years ago
Royal Bournemouth General Hospital

Submitted on 17/08/2015 at 10:01
Published on nhs.uk on 18/08/2015 at 02:31

Dear Lizzie

I am pleased to hear that your experience of our Eye Acute Referral Unit was such a positive one. It is good to know that you found the service prompt and the staff helpful and professional. I will pass on your kind comments to the team as I know they appreciate all patient feedback especially positive and uplifting comments such as yours.

Regards Sue Mellor Head of Patient Engagement

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