"Very Impressed with Breast Unit"

About: City Hospital campus

I attended the Breast Unit at the City Hospital Campus yesterday.

My appointment was 9.30am and I arrived approximately 15 minutes early.

The building itself is extremely inviting and was very welcoming on entry.

The waiting area was clean and very relaxing and I was called in just before 9.30.

The nursing staff, trainee Doctors and Consultant were amazing.

The whole experience was very dignified and I never once felt awkward.

I can only say that I was extremely impressed with the whole experience and having also been for an ultrasound was leaving the unit before 10.15.

Thanks NHS.

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Responses

Response from Nottingham University Hospitals NHS Trust

Thank you Irene for taking the time to share your experience of the Breast Unit, we are glad you were so impressed by the Unit and the service you received from the doctors and nurses here. I am especially pleased that the environment and the staff both helped you to feel relaxed and respected. I will be sure to share your kind comments with all my colleagues here.

Best wishes,

Belinda Dring,

Acting Matron, Breast Outpatients

Response from City Hospital campus

Thank you for taking the time to share your experience of the Breast Unit, we are glad you were so impressed by the Unit and the service you received from the doctors and nurses here. I am especially pleased that the environment and the staff both helped you to feel relaxed and respected.

I will be sure to share your kind comments with all my colleagues here. Best wishes,

Belinda Dring, Acting Matron, Breast Outpatients

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