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Treatment in MIU

Story from nhs.uk

"Treatment in MIU"

About: Accrington Victoria Hospital

My husband attended the MIU with something in his eye. He was triaged straight away and seen within an hour. The staff are very competent and compassionate. Overall a good experience and a great example of why I am proud of our NHS!

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Responses

Response from Accrington Victoria Hospital 8 years ago
Accrington Victoria Hospital

Submitted on 17/08/2015 at 15:44
Published on nhs.uk on 18/08/2015 at 02:30

Many thanks for your feedback on your husband's visit to the Minor Injuries Unit at Accrington Victoria Hospital and thank-you for taking the time to do so.

I will make sure your appreciation is passed onto the team who will be delighted to hear that the experience you and your husband had with us was really positive as we always strive to deliver safe, personal & effective care.

If you would like to talk through this experience with one of our Patient Experience team so we can understand what made this such a positive experience for you and your husband we would really value this so that we can try to make it like this for every patient visiting our hospitals.

You can either contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk

Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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