"Emergency surgery not available"

I took my 13 year old son to the children's A&E department and was very pleased with the care he received, he was diagnosed with an appendicitis and moved to the penguin assessment unit. The staff were good and in the ward was clean, we were seen by a junior doctor who told us their senior would have to look at my son but they thought the diagnosis was right, we were then moved to dolphin ward, he was left for what seemed an eternity, when the doctor came they confirmed it was as his white cells were high, they then said something about London?

Anyway to cut a long story short Medway were unable to preform the surgery on my son as the weekend surgeon did not deal with children, eleven hours after we arrived at Medway we were transferred to kings in London and by the time he had surgery his appendix had become pussy, stuck to his other organs and were close to bursting, he had to have his insides washed out and spend 4 nights at kings as they refused to transfer him back, I will never take any of my family back to this hell hole.