"Physio appointment with Marc"

About: Queen Victoria Hospital (East Grinstead)

(as the patient),

Saw a physiotherapist called Marc this week.

He called me in at the time of my appointment, a rare occurrence in some hospitals, explained what he was going to do and would be able to do to help. He carried out a very thorough examination and explained why I was having the pain and what would help to relieve it.

He then carried out treatment which has helped with the pain. He gave me some exercises and made another appointment. All this in a very clean and friendly environment. Thank you.

Queen Victoria Hospital is a credit to the NHS I do not think I would have got better treatment if I had gone privately. Well done.

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust

picture of Nicolle Ferguson

Dear Zoomer245

Thank you for your kind comments, which have been shared with your therapist Marc Tramontin, Therapy Services Manager.

Marc wishes to convey that as a department the therapy team are dedicated to offering the best possible care and patient experience they can. It is extremely nice to know that our dedication is leading to the desired clinical outcomes and positive experiences for our patient.

Once again thank you for taking the time to post your comment and we wish you all the best with the rest of your therapy treatment.

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