"Medical and Nursing Care at St Richards"

About: St Richard's Hospital

My family and I wish to express our great appreciation about the wonderful care my wife received it St Richard's Hospital over several weeks in July. She was treated mainly in the MAU, Boxgrove and Graffham wards

All the staff, doctors, nurses and other staff were at all times kind, courteous and friendly. We were kept fully informed and involved at all times about her progress. All our queries were responded to very promptly.

The decision to keep her in Graffham Ward and not try to transfer her to thelocal hospice was entirely right.

All this care was delivered with great sensitivity and compassion. We felt particularly grateful about the way we were left to be with her in her final hours.

All the staff were lovely people and The NHS is safe in their hands.

We will be asking for donations to the hospital charity at her funeral.

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Responses

Response from St Richard's Hospital

Thank you so much for taking the time to write this at a time which must be very difficult for you.

Please accept our sincere condolences for your loss.

It is wonderful to know that you felt your wife and family felt so well looked after at this time of bereavement, and this highlights to us the impact of sensitivity and compassion.

It is very generous of you to request donations to our hospital charity at the funeral; be assured that this will received with very grateful thanks, and spent in the department that you wish.

With very best wishes.

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