About: Royal Derby Hospital Royal Derby Hospital Derby DE22 3NE
From my first outpatient appointment in the gynaecology department at the RDH until my operation and four day stay on Ward 209, I experienced friendly professional care. Everyone from the volunteers, cleaners, ward hostesses, porters, nursing staff, doctors and consultant; in fact anyone I came in contact with, treated me with dignity and as an individual who mattered to them and always with a touch of humour.
The literature I was given was very informative and any questions or fears I had were talked over and all options were carefully explained to me, I was given time and never felt rushed.
My one and only negative comment was the coldness of the discharge room where I had to wait eight hours ( I was prepared for the wait) prior to my operation. The staff tried to help with blankets but I was told the thermostat was out of their control. That was the one and only time I felt miserable especially as I was unable to drink or eat.
I can not praise enough the cleanliness, efficiency and care of the excellent RDH.
Thank you all for making, what for me was an anxious time, the best possible experience you could.