"Fantastic care provided 5 *"

About: Royal Bolton Hospital

Visited a & e department last night with my 80 year old grandparent . The care recieved was outstanding both the nurse and doctor that attended to us was fantastic and couldn't have been more helpful if they tried

I have a keen understanding of the pressure the staff are under and would like to praise them on still showing full respect and care to our elderly generation

My faith has been restored

The visit from start to finish was very well handled and my grandparent was made to feel reassured .

The waiting time was also very satisfactory given the amount of people waiting to be seen .

We was not made to feel rushed or left out in any way

My self and my grandma would like to say a very big thank you and regret not taking the names of the two wonderful staff that made are visit perfect

Story from NHS Choices

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Response from Royal Bolton Hospital

People are often eager to complain, but not to compliment, so it was really lovely to read this. Your comments will be passed on to the staff who will appreciate you taking the time to post it. We hope your grandmother is doing well.

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