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A & E

Story from nhs.uk

"A & E"

About: Queen Elizabeth The Queen Mother Hospital

Having moved to Margate recently and not yet registered with GP had the bad luck of having to visit A & E for a minor complaint that needed treatment. After registering reason for visit and waiting to be seen by Triage nurse told couldn't do anything should go to another hospital in Ashford as they were dealing with a lot of sick people.

Didn't ask about my medical condition! I am disabled and have cancer.

Well returned to a London Health Trust and guess what operation tomorrow!

Bet St George's would treat people from Kent

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Responses

Response from Queen Elizabeth The Queen Mother Hospital 8 years ago
Queen Elizabeth The Queen Mother Hospital

Submitted on 01/09/2015 at 11:28
Published on nhs.uk on 02/09/2015 at 02:31

Thank you for contacting us - we really need to look into this to see what happened as this sounds like very poor communication and not how we should be looking after our patients. Please will you contact PALS on 01227 864314 or 01227 783145 or via email at ekh-tr.PALS@nhs.net or by completing a complaint form which you can access via our website.

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