I had an appointment at 3: 20pm and duly arrived to find an awful lot of people already waiting there. An hour later I was still waiting and decided life was too short to be waiting around for such a long time and asked for another appointment to be made.
If there are not enough doctors to see all the patients they should not be called in, especially not all at the same time and then kept waiting without an explanation. If patients are late or miss an appointment they are criticized, but it’s a different rule for staff.
Also I cannot understand why they give appointments for times when there is no parking available. Visiting hours start at 3: 00 when all the car parks are full. What are patients with appointments expected to do?
I know A&E waiting times have targets and have been speeded up but the in house clinic appointments are appalling.
"Kept waiting without explanation"
About: University Hospital Ayr / Accident & Emergency University Hospital Ayr Accident & Emergency KA6 6DX
Posted by Eaten493 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Eunice Goodwin