"Positive Doctor at ophthalmology appt"

About: Shrewsbury and Telford Hospital NHS Trust Telford referral and quality service (TRAQS)

(as the patient),

Although the doctor was delayed due to traffic, I and the other patients were kept informed of the delay and given a choice to make another appointment. The doctor was positive and provided a good explanation following the visual field test that had previously been carried out

A further appointment will be made in ¾ months.

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Response from Lindsay Barker, PALS Manager, Shrewsbury and Telford Hospital NHS Trust

Good afternoon,

Thank you for your feedback. I am pleased to hear that the Ophthalmology Team kept you informed of how the clinic was progressing that day and that you found the Doctor gave a good explanation of the procedure he/she carried out.

I will ensure this feedback is relayed to the Ophthalmology Outpatient Department.

With kind regards

Lindsay Barker
PALS Manager
Shrewsbury and Telford Hospital NHS Trust
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