"Ultrasound scan"

About: Southmead Hospital

I was greeted by a member of staff who helpfully showed me how to check in via the computer system. I had an appointment booked for 9:00am. I was called in on the dot of 9:00, the technician explained what they were doing every step of the way and at the end what they had ascertained and when I could expect the results to arrive with my GP. Excellent professional service. Thank you

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Responses

Response from Southmead Hospital

Dear Gill – thank you for relating your experience of the Ultrasound Services at Southmead. I am grateful to you for taking the time and trouble to post details of your visit I am pleased that you found all elements of the service, including those of our “Move Makers” who volunteer to help assist and guide patients to be so positive. Please be assured I have fed back your comments to the teams and managers of the service.

Steve Sykes

Advice and Complaints Team

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