I was given the opportunity to drop off my daughter and have to say, the staff were extremely helpful, kind and compassionate. Offered a drink on arrival and treated with huge respect. The downside was the smell on entering. Thought I was entering an old peoples' home! I hope my daughter will get something out of the detox experience

Story from NHS Choices

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Response from Blackberry Hill Hospital

Thank you for taking the time to leave your feedback on this site. I will make sure that your kind thoughts are brought to the attention of the staff (I will also mention the smell!). I wish your daughter every success in her treatment and send best wishes for her recovery. Kind regards Jo Collins, PALS Manager

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