"Excellent A&E care"

About: Southmead Hospital

My mother was taken to A&E following a hip dislocation. To be fair, it was at a quiet time, however, the care, compassion and facilities were first rate. The facilities were clean, in good order and well laid out. The staff were all friendly, cooperate, patient and professional. Wait times were from immediate at admission, to just a couple of minutes to be moved for an x-ray to 25 minutes for follow-up physio help. I cannot praise them highly enough.

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Response from Southmead Hospital

Dear Teakle – thank you for relating your experience of the A&E staff and facilities at Southmead. I am pleased that you found all elements of the service to be so positive and professional. I am grateful to you for taking the time and trouble to post details of your visit. Please be assured I have fed back your comments to the teams and managers of the service.

Steve Sykes

Advice and Complaints Team

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