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Sitting here waiting to be seen

Story from nhs.uk

"Sitting here waiting to be seen"

About: Newham General Hospital

Followed instruction on the is website, for chest pains. My online result came up with red call 999 now! I was near the hospital so I went in. Told the reception I'm in pain left arm hurting and chest. I thought this is an emergency I'm still sitting here an hour later! Nothin happens in nex 10 mins I will call the ambulance myself! How terrible when you have these symptoms

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Responses

Response from Newham General Hospital 8 years ago
Newham General Hospital

Submitted on 14/08/2015 at 10:14
Published on nhs.uk on 15/08/2015 at 02:31

I was sorry to read about your experience and your wait at what must have been a worrying time. Please feel free to contact me directly so I am able to look into this further for you.

My contact details are as follows: Newham Switchboard 020 7476 4000 and dial extension 6215. Alternatively you can email me via paulsmith3@bartshealth.nhs.uk

Paul Smith, Emergency Care Matron

Newham Emergency Department, Barts Health NHS Trust

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