"Excellent treatment in A&E"

About: Airedale General Hospital

I was treated with respect. My questions were answered. We were informed that we may have to wait because of an emergency. I only waited a few minutes before I was seen for an initial consultation and then went for an x-ray. The two doctors that saw me were courteous and explained everything without being condescending. They did a really good job at re-aligning my wrist. Thank you. Well done. Your professional skills and respect for patients needs to be modeled in order for other departments to improve.

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Responses

Response from Airedale General Hospital

Thank you very much MPH for your wonderful feedback regarding the care you received by all staff in the Emergency Department at Airedale General Hospital. It is always nice to receive comments of appreciation which, amidst the constant pressures in the NHS, are a real boost to staff morale and I shall copy your comments to those who were involved in your care.

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