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A&E being left in corridor

Posted By Joqotgf

"A&E being left in corridor"

About: Crosshouse Hospital / Cardiology

(as the patient),

After being admitted for chest pain I was left in corridor as a&e got very busy and there was no room upstairs. I was left there for 1 and a half hours. It was very embarrassing.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 10/08/2015 at 17:55
Published on Care Opinion at 20:23

picture of Eunice Goodwin

Dear Joqotgf,

Oh dear me, I am really sorry, that is not a nice place to be, particularly as you must have been in pain too. I will pass this to the team so they are aware of your post and your feelings. Thank you for being in touch and sharing this with us, it helps us to understand your feelings and hopefully it will be help us avoid this in future. I also hope you are fully recovered now.

Best wishes,

Eunice

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