"Receptionist so rude I feel like I have to comment"

I am yet to have my operation at Renacres, so far all staff have been excellent in their approach and professional except the rude, patronising receptionist! I have called the hospital on numerous occasions for advise, appointment times etc and each time have ended the conversation infuriated by the service received. A real shame as it lets the otherwise fantastic hospital down !

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Renacres Hospital

Thank you for bringing this to my attention, I am extremely disappointed that we did not meet your expectations.

  • {{helpful}} of {{total()}} people think this response is helpful