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The care from all the nurses was ...

Story from nhs.uk

"The care from all the nurses was ..."

About: Leicester General Hospital

(as the patient),

What I liked

The care from all the nurses was fabulous, even when they were busy! As it was my first time in hospital in August. I`ve been back in since, in September.

Special thanks goes to Ward 26 and Ward 1, who were great!

Thankyou to all the Specialist teams too, for their patience with me asking lots of questions.

What could be improved

The hot meals were good, apart from having poptaoes to go with every meal!

Rice or pasta, would have been nice. Also more fruit!

Anything else?

The second time i visited i was kept informed from all the different teams i was seeing, which made me feel alot better about the situation i was in.

Keeping the patient informed on all levels, from diagnosis, medication to treatment is important to me.

Ward 26 was lovely and clean!

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Responses

Response from Leicester General Hospital 10 years ago
Leicester General Hospital

Submitted on 28/11/2013 at 16:15
Published on nhs.uk on 29/11/2013 at 03:00

Thank you for taking the time to leave your comments about Ward 1 and Ward 26 at Leicester General Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner, but would like to reassure you that your thanks was passed onto the relevant staff at the time. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you would still like you comment or concern to be investigated, please contact PILS on 08081 788337 or online at www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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