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Care Opinion

I was taken to Glenfield from ...

Story from nhs.uk

"I was taken to Glenfield from ..."

About: Glenfield Hospital

(as the patient),

What I liked

I was taken to Glenfield from the Royal in the early hours of a wednesday morning. I had a massive pulmonary embolism and they decided the safest thing was to thrombolyse me. I'd never even heard of a PE but the staff were absolutely amazing. It was a terrifying time for myself and my family but everyone was so considerate and were happy to take the time to explain everything to us.

I spent over a week,first in hdu where I was monitored constantly and then a couple of nights in a normal ward.

The care I received was second to none and I consider myself incredibly fortunate to be close to this hospital.

What could be improved

The only thing I would like to see changed is the discharge procedure.

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Responses

Response from Glenfield Hospital 10 years ago
Glenfield Hospital

Submitted on 28/11/2013 at 16:21
Published on nhs.uk on 29/11/2013 at 03:00

Thank you for taking the time to leave your comments about your positive experience of Leicester's Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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