"Today I visited the vascular and TIA clinic"

About: Royal Blackburn Hospital

Today 6/8/2015 I visited the vascular and TIA clinic as an outpatient,the care and compassion I received was 100% all staff in both clinics were fantastic and made me feel so at ease,thank you for your care and explaining everything to me,I still have my MRI scan to go for yet so hope I get the same treatment there,thank you to all the staff today.

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Responses

Response from Royal Blackburn Hospital

Many thanks for your feedback on your visits to the Vascular and TIA clinics at the Royal Blackburn Hospital and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the teams who will be delighted to hear that the experience you had with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit with one of our Patient Experience team so we can understand the bits of your experience that made these such good visits for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk Many thanks again for commenting and best wishes. Melissa Almond, Patient Experience Facilitator

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