"cystoscopy"

About: Royal Devon & Exeter Hospital (Wonford)

I had a cystoscopy done about a month ago,was really nervous about having it done.although procedure isn't that pleasant,the staff were really nice and while having it done I was asked questions about this and that,so took my mind off of it.dignity wise,again excellent,although there were about 4 people in room,I was kept covered as far as possible,and really the only person to "see anything" was the nurse doing it.it was over quickly,and I never had any problems afterwards,due to treatment,which was good.so all in all,it was all fine.hope this reassures anyone who has to have it done

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Responses

Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for taking the time to share your experience of your attendance at the Royal Devon and Exeter Hospital for a Cystoscopy. I am delighted to hear that you are so happy with the care and treatment you received during the procedure. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.

Response from Peter Brain, Volunteer, Healthwatch Devon

Dear patient

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for responding through Patient Opinion to what was a reassuring outcome with professional care.

More generally we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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