"The nursing staff were excellent. ..."

About: Leicester Royal Infirmary

(as the patient),

What I liked

The nursing staff were excellent. The care I received was first rate. My consultant/doctors/nursing staff did a fantastic job. I am delighted with the results.

What could be improved

More shops! Shopping really lifts one when you have been poorly.

Somewhere nice to sit outside when the sun shines.

Anything else?

The internet - please make the internet available for patients.

Story from NHS Choices

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Response from Leicester Royal Infirmary

Thank you for taking the time to leave your comments about your experience at Leicester’s Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you would still like you comments to be investigated or passed onto the clinical team involved, please contact PILS on 08081 788337 or online at www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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