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"I can't praise them enough"

About: Russells Hall Hospital / Maternity

(as the patient),

This is my 1st baby I'm 36 years old, never thought I could have children, but a miracle has happened. I went in for a 20 week scan at Russell's Hall Hospital the image quality was poor so had to go back in at 23 weeks, the sonographer was having great difficulty getting to certain parts of the baby but she was absolutely lovely and very reassuring she attempted for a good 40 mins as she knew I was very anxious her name was Hayley Yewkins I would like to thank her so much for just explaining and being very patient and understanding to my situation also her colleague Jenny Grosvenor who came in towards end of the scan and really helped her on the very last part of the scan. NHS should employ more of these lovely ladies. I can't praise them enough, god bless them.

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Responses

Response from The Dudley Group NHS Foundation Trust 8 years ago
Submitted on 21/08/2015 at 10:49
Published on Care Opinion at 11:50


Thank you so much for posting your lovely feedback about our sonographers who carried out your scans. We are pleased they have been able to reassure you in a patient and understanding way.

We have passed on your positive comments to Hayley and Jenny who are thrilled you have taken the time to mention them by name.

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Response from Russells Hall Hospital 8 years ago
Russells Hall Hospital
Submitted on 21/08/2015 at 15:03
Published on nhs.uk on 22/08/2015 at 02:31


Thank you so much for posting your lovely feedback about our sonographers who carried out your scans. We are pleased they have been able to reassure you in a patient and understanding way. We have passed on your positive comments to Hayley and Jenny who are thrilled you have taken the time to mention them by name.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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