"Rightsteps Wakefield - July feedback"

About: Right Steps Wakefield

(as a staff member posting for a patient/service user),

I found it very useful and it has helped me a lot. Thank you.

I am happy overall with the service. Received contact time should be faster but I understand the nature of it and it was acceptable for my case. I am thankful for your help.

I was apprehensive at first because I didn't know what to expect, but I was put totally at ease by Claire. I felt listened to and that she understood me. The whole experience has benefitted me in more ways than I ever hoped.

Lesley's skills and experience are second to none. She has made a huge difference to my outlook on life. Her sympathetic and very professional approach is a credit to her.

Unfortunately I was unable to attend sessions due to other family appointments and problems and I was overwhelmed. But I was helped very much over the phone and was told I could get in touch in the future and there would be help for me. I am grateful.

It made me understand better how I feel and always looked on the black side of life and worried too much about everything and everybody else except myself.

Changing things now.

Mark was fantastic, he gave me the space and the security to expose and work through my issues. I really appreciate the help and techniques he gave me to work with. Many thanks Mark.

Cara my therapist was very professional and overall 10 out of 10. Excellent.

Effective technique used by my therapist. I feel so much better now having gone through CBT for PTSD. Thank you so much.

Really helped me a lot. Cate was a lovely person and I felt I could talk to her about anything.

I feel that my experience with Rightsteps has been successful. My therapist Catherine was excellent; she helped me understand my problems and find ways to deal with my anxiety, resulting in me now having very low anxiety.

Carlyn was really helpful and I felt much better after speaking to her. I am most grateful for her help and understanding.

The service met my needs in a holistic manner and addressed my issues more than I was expecting and has helped me to develop coping mechanisms.

Leanne was extremely patient! I felt supported and valued. Thank you.

My experience of your service was excellent, especially the one to one sessions with Joanne Rowley who was really attentive to my problems, and was extremely helpful. I felt that I learnt techniques that would help me cope in the future and I would recommend your service to anybody.

Great Help.

I was tremendously impressed by both Lesley`s approach and willingness to help with bringing me up from my deep anxiety and depression to a more reasonable place. She demonstrated a depth of skills and knowledge, coupled with a great sense of positive thinking. Encouraging and adapting to develop the course. Many thanks.

I was so grateful that your service exists. Without Rightsteps I feel I would have still have been very distressed and unable to cope with my PTSD, which I did not realise I was suffering from at the time. I am in a much better state of mind now, thanks to Cara and McDonald within Rightsteps.

Really great service! ! Can`t thank Bridie enough. She has been brilliant. I liked that appointments could be over the phone rather than face to face, this was easier to talk.

Because I had such a long wait from initial contact I had to make some tough decisions regarding, work, life balance. I decided it was my job that was causing stress and depression so I quit. But I have to say that Turning Point were very understanding and caring.

All very very helpful again.

I found it was very good for me and helped me a lot.

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