"Rightsteps Wakefield - June feedback"

About: Right Steps Wakefield

(as a staff member posting for a patient/service user),

Fantastic treatment, helped a lot, only had 8 sessions but I thought it was time to end, because I can control my low mood.

Becky always polite & friendly. Let me talk, never made me feel stupid. Always punctual and sent bits in a timely manner.

Much of course was about managing pain and having a positive mental outlook which was fine, but I specifically have problems with pain at night/not sleeping/tired & lack of energy, which was covered in one session and the only part really specific to me, that is from a selfish point of view. However and it is a group session and found them all useful, helpful, informative and the counsellors were enthusiastic and very good.

The most useful part of the therapy was being able to explain both my experiences and fears to someone who understood and gave sensible advice.

Good how I had lengthy initial chat and then got on a course before one to one CBT.

I was satisfied with the service I got.

I was in a very bad place when I first attended, they helped me return to a much better place and focus my mind. Thanks Mark! !

I was offered sessions to support my husband, whilst in the end I did not attend. I was given 100% support by phone and email and told should I need to contact and complete any sessions I could at any time. Very helpful and reassuring.

Mine was more of a sleep problem than anything else. I do think this service needs to be kept.

The workshops I attended were really good and helped me a lot. Plus Carlyn was very helpful, always willing to listen and give advice. I really enjoyed my CBT sessions and learnt a lot which helped me immensely.

I can`t thank Carlyn enough for the advice and suggestions to overcome my panic attacks. I remember one week taking the flip chart paper home as I didn`t want to forget what had been said during the session.

I would like to thank you all for the great work you do to put people like myself back to enjoying life again and that you have certainly done! . PS and thank you to the Receptionist every Saturday morning for her welcoming smile! !

I would like to express my appreciation for the help I received from Becky. Her calm professional approach and suggestions have helped me enormously. Thank you Becky!

CBT has helped me to focus on certain things, manage schedules and time keeping better. Giving "to do" tasks a more realistic timescale. My therapist, Steve has been a pleasure to work with.

I got full support and understanding, guidance was excellent.

Positive experience, very helpful and friendly staff and a successful result.

An excellent service.

Excellent all round.

It was a good turning point and now onwards to achieve better goals.

Although challenging at first, after building up trust with therapist as my illness reduced. Experience was very good

My PWP Gemma was always polite, friendly, encouraging and understanding. She gave me good advice and information and has helped me in getting back to some kind of normality. It is good to know that your services are out there.

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