"Staff do not know what sickle cell Amenia is"

About: Queen's Hospital (Romford)

I attended the hospital as a sufferer of SCD who had a painful crisis and I was not given any treatment. I waited in the hospital for hours without being seen and was not given any medication to deal with the pain like the usual procedure that would take place at other hospitals. It was clear that this hospital did not know how to deal with Sickle cell patients and thus abandoned me. A trained doctor even went as far as saying that I did not have the disease despite being diagnosed from birth and suffering from the disease daily. I was so dissapointed by the lack of care that I discharged myself. This is not the first time that the hospital has shown a lack of care. Several years ago I had phenomena and I was told that it was a cold. This was life threatening as if I had not gone to another hospital to get checked I would have been seriously ill as I already have sickle cell disease.

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Responses

Response from Queen's Hospital

Thank you for leaving your comment on NHS Choices. I am concerned to hear about your experience, and want to make sure this investigated. Please contact me through our PALS team on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Nadeem Moghal Medical Director

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