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Mental Health Team at Woodroffe House,Tolworth Hospital

Posted By margaretdaisy

"Mental Health Team at Woodroffe House,Tolworth Hospital"

About: Tolworth Hospital

(as a relative),

My mother who is suffering from dementia attends this department on a regular basis.

She is always treated with the utmost respect and courteousness,

Her treatment always reflects what is best for her and her welfare.

Neil obviously has his patients best interest at the top of his treatment plan, and is friendly and welcoming.

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Responses

Response from Jane Healey, Patient Experience Lead, Governance, South West London and St George's Mental Health Trust 8 years ago
Jane Healey
Patient Experience Lead, Governance,
South West London and St George's Mental Health Trust

I investigate complaints & serious incidents and develop action plans from these to facilitate learning and improvement

Submitted on 13/08/2015 at 09:43
Published on Care Opinion at 11:38

Dear Margaretdaisy,

My name is Jane and I am one of the Patient Experience Leads for  the Trust.  I would like to begin by thanking you for taking the time to share your thoughts on your visits to Tolworth Hospital.  I am so pleased to hear such lovely feedback about our staff and I will ensure this is passed onto Neil and the rest of the team.

Many thanks & kind regards

Jane

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